Mobile / Live
These Terms & Conditions set out the rules that apply when you open an account on gme999 and use any part of the platform — sports betting, casino games, or wallet transactions. Access to the platform depends on local law and is available only where eligible under your region's rules.
By creating an account on gme999, you confirm that you have read, understood, and accepted these Terms & Conditions in full. The terms apply to every interaction on the platform — placing a bet on PBA or NBA markets, opening a casino game from our lobby, depositing through GCash, withdrawing via Maya, or moving funds using GrabPay or PESONet. They also cover account maintenance actions such as updating your registered details, requesting a transaction record, or contacting support through any channel we provide. These Terms & Conditions may be updated from time to time. When a material change is made, we will notify you through a notice visible on your account dashboard after login. Continued use of the platform after any update constitutes acceptance of the revised terms. If you do not agree with a change, you may close your account by contacting our support team before continuing to use the platform. Availability of all features — including sports markets, casino categories, and payment rails such as Coins. ph or PESONet — depends on local law and the eligible region your account is registered in. We do not guarantee access to any specific feature where local regulations restrict it.
Not every action or service connected to your account is governed by the same set of rules. Understanding the scope of these Terms & Conditions helps you know where they apply and where a separate policy or third-party agreement takes over.
These terms fully cover how you create, maintain, suspend or close your account on gme999. Actions you take on the login page, account settings, and identity verification steps are all within this policy's scope.
Deposits and withdrawals processed through GCash, Maya, GrabPay, Coins. ph or PESONet are governed by these terms alongside each payment provider's own user agreement. Both sets of rules apply simultaneously to a transaction.
Game content from studios available in our lobby — including titles accessible through your account — is subject to these terms for access and account purposes. Game rules, RTP disclosures and feature mechanics are shown where the game or studio exposes them.
External services linked from gme999 — such as your GCash or Maya wallet app, a device browser, or an InstaPay transfer screen — are governed by those third parties' own terms. We are not responsible for their policies or availability.
These Terms & Conditions give you concrete actions you can take at any point during your account's lifetime. You have the right to review a full record of your transactions — every GCash deposit, Maya withdrawal, or GrabPay transfer is logged and visible in the transaction history section after you log in. If your registered details — email address, linked wallet, or personal information — are incorrect or outdated, you can update them directly in your account settings or by raising a request with our support team. If you believe a transaction has been processed in error, or that a term has been applied to your account in a way you did not expect, you have the right to raise a formal question. We review each case on its own merits. Account closure requests are also within your rights — submit one through the support channel and we will process it according to the steps shown there.
Your full deposit and withdrawal history — across GCash, Maya and GrabPay — is accessible in your account dashboard after login. No request to support is needed to view it; simply navigate to the transaction history tab.
Update your registered email, linked wallet or personal information through the account settings page. For changes that require identity verification, follow the instructions shown in the verification section of your account.
If a term has been applied in a way you did not expect, contact our support team with your account reference and a clear description. We review each question individually and respond through the channel you used to reach us.
You may request account closure at any time by contacting support. Any pending balance subject to completed transaction conditions will be handled according to the steps shown at the time of your request.
If you have a question about these Terms & Conditions — whether it concerns your account, a specific transaction through GCash or Maya, or how a policy clause applies to you — reach us through one of the channels below. We handle terms-related questions separately from general account support so your query gets to the right place.
The live chat button is visible at the bottom of every page after you log in. Use it to raise terms questions in real time. Reference your account ID so we can pull up the relevant record quickly.
Send a detailed query — including your account reference, the clause in question, and any transaction ID from your GCash, Maya or GrabPay history — to our support email shown on the Contact page of gme999.
Many terms-related actions — reviewing transaction history, updating details, checking the current policy version — are available directly in your account dashboard after login, without needing to contact support first.
We handle account data, cookies and security with a consistent policy applied across all platform activity — from sports betting sessions to casino lobby browsing to wallet transactions through GCash, Maya or GrabPay.
We collect and retain account data — registration details, transaction history and session records — for the purposes set out in this policy and our separate Privacy Notice. The current retention period and data categories are listed in that notice, accessible from the footer of gme999.
Cookies are used to keep your session active across the sports betting and casino sections of the platform without requiring repeated logins. You can review and adjust cookie preferences through the settings shown in your browser or in the cookie notice displayed on your first visit.
Access to your account — including wallet links to GCash, Maya and GrabPay — is protected by login credentials you control. If you suspect unauthorised access, use the account security section to change your password and contact support immediately with your account reference.
To request a correction to your account data, ask a question about how a specific term applies, or request a copy of the data we hold, contact support via live chat or email with your account ID. We will respond using the channel you contacted us through.
These are the questions we receive most often about how the Terms & Conditions work on gme999 — covering account access, transaction policies, your rights and how to contact us.
They take effect the moment you complete account registration on gme999. By creating an account, you confirm acceptance of the current version of the terms. The active version is always accessible from the footer link while you are logged in.
Yes. Every deposit, withdrawal or wallet transfer you process through GCash, Maya, GrabPay, Coins. ph or PESONet falls under these terms. Your payment provider's own agreement also applies simultaneously — both sets of rules govern the same transaction.
When we make a material change, a notification appears on your account dashboard after your next login. We do not send updates only by email — check your dashboard after logging in to see the current policy state and what has changed.
Feature availability depends on local law and the eligible region your account is registered in. Accepting these terms does not override regional restrictions. Sports markets, casino categories and specific payment rails are available only where local law permits.
Contact support via live chat or the email address shown on our Contact page. Include your account reference, the relevant transaction ID from your history, and a clear description of the issue. We review each case individually on its own facts.
Any balance in your account at the time of a closure request is handled according to the steps shown during the closure process. Contact support with your account reference to start that process and see the current conditions that apply at the time you submit the request.